Discovery Product Overviews

Related Support Sites

EDS Support Guides

Training

Sign up for training including EDS Searching and EDS Implementation.

Training Handouts


Click or scan the above QR code to download and print key EBSCO Discovery Service (EDS) handouts.

Training Webinars

EBSCO Discovery Service


Welcome to the EBSCO Discovery Service (EDS) Support Center. EDS provides users with access to an institution's entire collection via a single, customizable entry point - creating an experience that is comprehensive, fast, and familiar.
EBSCO's Discovery Service (EDS) provides users with access to an institution's entire collection via a single entry point.
For a Complete Discovery Solution, EDS is often combined with additional EBSCO products including:
  • EBSCOhost Databases - All of a library's EBSCOhost database subscriptions
  • EBSCOhost Integrated Search™ (EHIS) - Extending the reach of the discovery solution by incorporating external resources not available through any discovery service
  • EBSCO A-to-Z® - Complete e-resource listing service
  • EBSCO LinkSource® - Powerful item-level linking solution
  • OPAC on EBSCOhost - Seamlessly integrate your library catalog
Click here to learn more about getting started with your EBSCO Discovery Service.

Customer Success Stories

  1. Okanagan College, British Columbia, Canada
    With a strong library research platform that quickly extracts professional content, Okanagan College sees an increase in the use of eBooks and other electronic resources.
  2. Millersville University, Millersville, PA
    Shortening the chain from discovery to learning and critical thinking. Millersville realizes vision of providing their community with a unifying service that leverages online resources to support their learning mission.
  3. Mississippi State University (MSU), Starksville, MS
    MSU realizes the true spirit of discovery by integrating search across quality databases and OPAC.
  4. Milligan College, TN
    By creating a strong library research platform with the speed and simplicity of a commercial Internet search engine, Milligan College makes its library holdings even more accessible to students and faculty.
  5. Bournemouth University
    Rising to meet student expectation and increasing library awareness. Bournemouth University integrates EDS with Blackboard learning platform.
  6. William Woods University
    One Search Box, Thousands of Quality Resources. William Woods University exposes its robust library collection with a strong research platform that caters to user expectations and uncovers quality peer-reviewed resources with the speed and simplicity of a commercial search engine.
Now that you've seen what your peers are accomplishing, click here to send us your story!.

Online Training

Free online training sessions are available to help you learn more, including:
  1. EBSCO Discovery Service: Searching
    For librarians, students, faculty, and others who would like to learn more about the powerful search features of EDS. EBSCOhost Integrated Search (EHIS) is also discussed (60 minute session).
  2. EBSCO Discovery Service: EBSCOadmin
    For librarians who would like to learn more about EDS customization options including how to create customized branding, customizing the EBSCOhost toolbar, and adding widgets and search boxes. EBSCOhost Integrated Search (EHIS) is also discussed (60 minute session).
  3. EBSCO Discovery Service: Gathering Statistics
    For librarians who would like to learn more about creating statistic usage reports for EDS and OPAC on EBSCOhost resources. The administrative tool, EBSCOadmin, has a variety of reporting options (30 minute session).
  4. EBSCO Discovery Service: Implementation Process
    For librarians and others who would like to learn more about key aspects of the EDS implementation process. Ideas and suggestions are shared, as well as discussion on marketing and promotion tips for launching EDS (60 minute session).
  5. EBSCO Discovery Service: New Features
    For librarians and others who would like to learn more about key aspects of the EDS implementation process. Ideas and suggestions are shared, as well as discussion on marketing and promotion tips for launching EDS (60 minute session).
  6. EBSCO Discovery Service: Use of A-to-Z and LinkSource
    For librarians who would like to learn about the relationship between EDS and EBSCO A-to-Z, and LinkSource. Participants should have a familiarity with EDS, or have attended the EDS:Searching training session (30 minute session).
Click here to learn more or register for any session listed above.


International Resources

Click here to find EDS customer checklists in multiple languages.

Tutorials

Learn more about EBSCO Discovery Service with this tutorial.

Learn more about EBSCOhost Integrated Search with this tutorial.

Learn more about EDS customization options with this Branding tutorial.

View all Tutorials


Contact

Technical Support or call
U.S. / Canada - (800) 758-5995 Outside U.S. / Canada - access code, (800) 3272-6000

Call Center Hours of operation: Monday - Friday, 24 hour support Sat. & Sun., 9:00 AM - 5:00 PM (EST, GMT -5)